• Not yet! We currently ship within the US and Canada only, but we'd love to expand as we grow.

  • Since each postcard is printed to order, please allow 1-3 business days for printing plus 3–7 business days for shipping. You'll get tracking info as soon as it ships.

  • Because printing starts quickly, we can only make changes within a few hours of placing your order. Please email us right away at hello@grasshopperrodeo.com and we'll do our best to help

  • So sorry! Email us at hello@grasshopperrodeo.com with your order number and a photo within 10-14 days of delivery, and we'll send a replacement or refund.

  • Since every postcard is custom-printed just for your order, we're not able to accept returns or exchanges for change of mind — but reach out if there's ever an issue with quality, and we'll make it right.

  • We’d love to hear from you! Reach out anytime at hello@grasshopperrodeo.com

Shipping & Returns

Shipping

Every postcard is printed just for you once you place your order — no sitting on a shelf, which means less waste and a little more care in every envelope.

  • Processing time: Please allow 1-3 business days for your postcards to be printed before they ship.

  • Shipping time: Once printed, postcards typically arrive within 3–7 business days in the US and Canada.

  • Total time: Most orders arrive within 5-10 business days from the time you order.

  • Where we ship: Right now we ship within the United States and Canada only. We hope to expand internationally down the road!

  • Shipping cost: We offer free shipping on every order. Yay!

  • Tracking: You'll receive a shipping confirmation email with tracking as soon as your order ships.

Please note: shipping times are estimates and can occasionally run longer during holidays or high-order periods.

Returns & Exchanges

Because each postcard is printed specifically for your order, we're not able to accept returns for a change of mind. But we absolutely want you to be happy with what shows up in your mailbox!

If your order arrives damaged, misprinted, or incorrect, please reach out within 10-14 days of delivery at hello@grasshopperrodeo.com with:

  • Your order number

  • A photo of the item you received

We'll get a replacement or refund sent your way — no hassle, no return shipping required.

If your package shows as delivered but never arrived, let us know within 14 days and we'll help track it down or make it right.

Frequently Asked Questions